Your IP : 216.73.216.170
<?php
namespace Bitrix\ImOpenLines;
use Bitrix\Main,
Bitrix\Main\Localization\Loc;
use Bitrix\ImOpenlines\Security\Permissions;
use Bitrix\ImOpenlines\Security\Helper;
Loc::loadMessages(__FILE__);
class LiveChatClient
{
const FORM_OFFLINE = 'OFFLINE';
const FORM_WELCOME = 'WELCOME';
const FORM_HISTORY = 'HISTORY';
private $chatId = 0;
private $userId = 0;
private $error = null;
private $moduleLoad = false;
public function __construct($chatId, $userId)
{
$imLoad = \Bitrix\Main\Loader::includeModule('im');
$pullLoad = \Bitrix\Main\Loader::includeModule('pull');
if ($imLoad && $pullLoad)
{
$this->error = new Error(null, '', '');
$this->moduleLoad = true;
}
else
{
if (!$imLoad)
{
$this->error = new Error(__METHOD__, 'IM_LOAD_ERROR', Loc::getMessage('IMOL_LCC_ERROR_IM_LOAD'));
}
elseif (!$pullLoad)
{
$this->error = new Error(__METHOD__, 'IM_LOAD_ERROR', Loc::getMessage('IMOL_LCC_ERROR_PULL_LOAD'));
}
}
$this->chatId = intval($chatId);
$this->userId = intval($userId);
}
private function checkAccess()
{
if (!$this->moduleLoad)
{
return Array(
'RESULT' => false
);
}
if ($this->chatId <= 0)
{
$this->error = new Error(__METHOD__, 'CHAT_ID', Loc::getMessage('IMOL_LCC_ERROR_CHAT_ID'));
return Array(
'RESULT' => false
);
}
if ($this->userId <= 0)
{
$this->error = new Error(__METHOD__, 'USER_ID', Loc::getMessage('IMOL_LCC_ERROR_USER_ID'));
return Array(
'RESULT' => false
);
}
$orm = \Bitrix\Im\Model\RelationTable::getList(array(
"select" => array("ID", "ENTITY_TYPE" => "CHAT.ENTITY_TYPE"),
"filter" => array(
"=CHAT_ID" => $this->chatId,
"=USER_ID" => $this->userId,
),
));
if ($relation = $orm->fetch())
{
if ($relation["ENTITY_TYPE"] != "LIVECHAT")
{
$this->error = new Error(__METHOD__, 'CHAT_TYPE', Loc::getMessage('IMOL_LCC_ERROR_CHAT_TYPE'));
return Array(
'RESULT' => false
);
}
}
else
{
$this->error = new Error(__METHOD__, 'ACCESS_DENIED', Loc::getMessage('IMOL_LCC_ERROR_ACCESS_DENIED'));
return Array(
'RESULT' => false
);
}
return Array(
'RESULT' => true
);
}
public function saveForm($type, $fields)
{
if (!in_array($type, Array(self::FORM_OFFLINE, self::FORM_WELCOME, self::FORM_HISTORY)))
{
$this->error = new Error(__METHOD__, 'FORM_ID', Loc::getMessage('IMOL_LCC_ERROR_FORM_ID'));
return false;
}
$access = $this->checkAccess();
if (!$access['RESULT'])
{
return false;
}
Log::write(Array(
'FORM' => Array($type, $fields)
), 'CLIENT FORM CRM');
$chat = new Chat($this->chatId);
list($configId) = explode('|', $chat->getData('ENTITY_ID'));
$result = $chat->load(Array(
'USER_CODE' => 'livechat|'.$configId.'|'.$this->chatId.'|'.$this->userId,
));
if (!$result)
{
$this->error = new Error(__METHOD__, 'FORM_ID', Loc::getMessage('IMOL_LCC_ERROR_ACCESS_DENIED'));
return false;
}
$configManager = new \Bitrix\ImOpenLines\Config();
$config = $configManager->get($configId);
if (isset($fields['EMAIL']) && !preg_match("/^(.*)@(.*)\.[a-zA-Z]{2,}$/", $fields['EMAIL']))
{
unset($fields['EMAIL']);
}
if (isset($fields['PHONE']) && empty($fields['PHONE']))
{
unset($fields['PHONE']);
}
if (isset($fields['NAME']) && empty($fields['NAME']))
{
$fields['NAME'] = Loc::getMessage('IMOL_LCC_GUEST_NAME');
}
$user = \Bitrix\Im\User::getInstance($this->userId);
$userUpdate = Array();
$chatUpdate = Array();
$messageParams = Array();
$formSend = false;
if ($type == self::FORM_WELCOME || $type == self::FORM_OFFLINE)
{
if (isset($fields['NAME']))
{
list($userName, $userLastName) = explode(" ", $fields['NAME'], 2);
if ($userName && $userLastName)
{
if ($userName != $user->getName() || $userLastName != $user->getLastName())
{
$userUpdate['NAME'] = $userName;
$userUpdate['LAST_NAME'] = $userLastName;
}
}
else if ($user->getLastName() != $userName)
{
$userUpdate['LAST_NAME'] = $userName;
}
}
if (isset($fields['EMAIL']) && $user->getEmail() != $fields['EMAIL'])
{
$userUpdate['EMAIL'] = $fields['EMAIL'];
}
if (isset($fields['PHONE']) && $user->getPhone(\Bitrix\Im\User::PHONE_MOBILE) != $fields['PHONE'])
{
$userUpdate['PERSONAL_MOBILE'] = $fields['PHONE'];
}
$attach = new \CIMMessageParamAttach(null, \CIMMessageParamAttach::CHAT);
$attach->AddGrid(Array(
Array(
"NAME" => Loc::getMessage('IMOL_LCC_FORM_NAME'),
"VALUE" => isset($fields['NAME'])? $fields['NAME']: Loc::getMessage('IMOL_LCC_FORM_NONE'),
"DISPLAY" => "COLUMN"
),
Array(
"NAME" => Loc::getMessage('IMOL_LCC_FORM_EMAIL'),
"VALUE" => isset($fields['EMAIL'])? $fields['EMAIL']: Loc::getMessage('IMOL_LCC_FORM_NONE'),
"DISPLAY" => "COLUMN"
),
Array(
"NAME" => Loc::getMessage('IMOL_LCC_FORM_PHONE'),
"VALUE" => isset($fields['PHONE'])? $fields['PHONE']: Loc::getMessage('IMOL_LCC_FORM_NONE'),
"DISPLAY" => "COLUMN"
),
));
if (!empty($userUpdate))
{
$messageParams = Array(
"FROM_USER_ID" => $this->userId,
"MESSAGE" => '[B]'.Loc::getMessage('IMOL_LCC_FORM_SUBMIT').'[/B]',
"ATTACH" => $attach,
"SKIP_CONNECTOR" => 'Y',
"PARAMS" => Array(
"CLASS" => "bx-messenger-content-item-system"
),
);
}
$formSend = true;
}
else if ($type == self::FORM_HISTORY)
{
$userUpdate = Array();
if (isset($fields['EMAIL']) && !$user->getEmail())
{
$userUpdate['EMAIL'] = $fields['EMAIL'];
}
$liveChat = new Chat($this->chatId);
$chatFieldSession = $liveChat->getFieldData(Chat::FIELD_LIVECHAT);
if (isset($fields['EMAIL']) && $chatFieldSession['SESSION_ID'])
{
$attach = new \CIMMessageParamAttach(null, \CIMMessageParamAttach::CHAT);
$attach->AddGrid(Array(
Array(
"NAME" => Loc::getMessage('IMOL_LCC_FORM_EMAIL'),
"VALUE" => $fields['EMAIL'],
),
));
$messageParams = Array(
"FROM_USER_ID" => $this->userId,
"MESSAGE" => '[B]'.Loc::getMessage('IMOL_LCC_FORM_HISTORY_2', Array("#LINK#" => "[URL=/online/?IM_HISTORY=imol|".$chatFieldSession['SESSION_ID']."]".$chatFieldSession['SESSION_ID']."[/URL]")).'[/B]',
"ATTACH" => $attach,
"SKIP_CONNECTOR" => 'Y',
"SYSTEM" => 'Y',
);
\Bitrix\ImOpenLines\Mail::sendSessionHistory($chatFieldSession['SESSION_ID'], $fields['EMAIL']);
}
$liveChat->updateFieldData(Chat::FIELD_LIVECHAT, Array(
'SESSION_ID' => 0,
'SHOW_FORM' => 'N'
));
}
// update user entity
if (!empty($userUpdate))
{
$userClass = new \CUser();
$userClass->Update($this->userId, $userUpdate);
\Bitrix\Im\User::clearStaticCache();
}
if (isset($userUpdate['NAME']) || isset($userUpdate['LAST_NAME']))
{
$titleParams = $chat->getTitle($config['LINE_NAME'], trim($userUpdate['NAME'].' '.$userUpdate['LAST_NAME']));
$chatUpdate['TITLE'] = $titleParams['TITLE'];
}
// update chat entity
if (!empty($chatUpdate))
{
$chat->update($chatUpdate);
}
// publish info message to chat
$session = false;
$sessionStart = false;
if (!empty($messageParams))
{
if (!$session)
{
$session = new Session();
$sessionStart = $session->load(Array(
'USER_CODE' => $chat->getData('ENTITY_ID'),
));
}
$messageParams['TO_CHAT_ID'] = $chat->getData('ID');
$userViewChat = \CIMContactList::InRecent($session->getData('OPERATOR_ID'), IM_MESSAGE_CHAT, $session->getData('CHAT_ID'));
$messageParams['RECENT_ADD'] = $userViewChat? 'Y': 'N';
\CIMChat::AddMessage($messageParams);
}
// update crm entity
if (
$type == self::FORM_HISTORY
&& empty($userUpdate)
&& isset($fields['EMAIL']) && $fields['EMAIL'] != $user->getEmail()
)
{
if (!$session)
{
$session = new Session();
$sessionStart = $session->load(Array(
'USER_CODE' => $chat->getData('ENTITY_ID'),
));
}
if ($sessionStart)
{
$tracker = new \Bitrix\ImOpenLines\Tracker();
$tracker->message(Array(
'SESSION' => $session,
'MESSAGE' => Array(
'TEXT' => $fields['EMAIL']
),
));
}
}
else if (!empty($userUpdate))
{
if ($config['CRM'] == 'Y' && \IsModuleInstalled('crm'))
{
if (!$session)
{
$session = new Session();
$sessionStart = $session->load(Array(
'USER_CODE' => $chat->getData('ENTITY_ID'),
));
}
if ($sessionStart)
{
$params = $session->getData();
$crmData = $session->updateCrm(array(
'CONFIG_ID' => $params['CONFIG_ID'],
'SESSION_ID' => $params['ID'],
'MODE' => $params['MODE'],
'USER_CODE' => $params['USER_CODE'],
'USER_ID' => $params['USER_ID'],
'CRM_TITLE' => $chat->getData('TITLE'),
'OPERATOR_ID' => $params['OPERATOR_ID'],
'CHAT_ID' => $params['CHAT_ID']
));
if ($crmData['CRM'] == 'Y')
{
$session->update(Array(
'CRM' => 'Y',
'CRM_CREATE' => 'Y',
'CRM_ENTITY_TYPE' => $crmData['CRM_ENTITY_TYPE'],
'CRM_ENTITY_ID' => $crmData['CRM_ENTITY_ID'],
'CRM_ACTIVITY_ID' => $crmData['CRM_ACTIVITY_ID'],
));
$chat->updateFieldData(Chat::FIELD_SESSION, Array(
'CRM' => 'Y',
'CRM_ENTITY_TYPE' => $crmData['CRM_ENTITY_TYPE'],
'CRM_ENTITY_ID' => $crmData['CRM_ENTITY_ID'],
));
}
}
}
}
if ($formSend)
{
if (!$session)
{
$session = new Session();
$sessionStart = $session->load(Array(
'USER_CODE' => $chat->getData('ENTITY_ID'),
));
}
if ($sessionStart)
{
$session->update(Array(
'SEND_FORM' => strtolower($type)
));
}
}
return true;
}
public function getError()
{
return $this->error;
}
}